114 NY 104 Ontario, NY 14519 585-671-4680

Customer Testimonials for Stone Road Auto

Cargurus - 2017 any any

Dear Stone Road Auto,

Congratulations from all of us at CarGurus on being named a 2017 Top Rated Dealer! This award is a testament to your dealership’s exceptional customer service, and helps establish trust with future buyers.

We are excited to recognize your dealership in this exclusive category of top performing dealers who share our commitment to building a transparent shopping experience. You can demonstrate your continued commitment to shopper satisfaction by:

  • Displaying the window stickers we mailed to you in your dealership
  • Adding our digital award badges to your website
  • Ordering a special plaque to showcase at your dealership

Click here to request your plaque and access your digital badges. If you have not yet received your window stickers in the mail, please call 800-227-4878 to contact your account representative. 

Sincerely, 

The CarGurus Team

Jason Leone - 2007 Dodge Grand Caravan

Recently purchased a used minivan from Stone Road Auto and were very happy with the salesperson Brian and Sammie, both very helpful. No pressure to purchase vehicle and the price on the minivan we purchased was great! Easy to do business with and honored our request to have the interior detailed again before we picked it up. Offer extended warranties as well, which is a nice option to consider when buying used. Will recommend them to friends and family.

Mr. Doc - 2011 Nissan Maxima

The buying process was quick and easy. We had a mechanical problem that occurred after the warranty which ., in my experience, other dealers would not have helped with. There was never a moment that Sammy and the guys at stone road auto ever seemed inconvenienced or impatient with anything big or small. Sammy always made himself readily available and ready to help. They poured money into this car only wanting to make me happy. We have the utmost confidence in Sammy and stone Rd auto. We would say to anybody considering buying a vehicle here that no matter the problem big or small these guys will help you without ever making you feel unimportant. Now the car is perfect and we couldn't be happier with deciding to buy it here. Thanks again Sammy.

Doris - 2009 Chevrolet Impala

by Doris from Ontario, NY | December 9, 2014 When it comes to used vehicles, Stone Road Auto knows what they're doing. They host well-maintained, clean vehicles for extremely affordable prices. They're courteous and friendly, and they make it a personal goal to get you the car you need. They took care of all the paperwork, recommended affordable insurance for me, and, despite various glitches with my schedule, maintained an engaging, patient attitude during the entire process. I was really impressed! I enjoyed meeting both Brian and Sammy. If you choose Stone Road Auto for your next vehicle, you chose right!

Marilyn O. - 2002 Volkswagen Passat

Outstanding service by Marilyn P. from Rochester, NY | August 6, 2014 I bought a used VW Passat from this dealer. The owner was pleasant and helpful. The car's warranty had expired when we encountered a mechanical problem with the car but to our surprise the dealer's owner agreed to fix the very expensive problem at no additional charge to us!! Of course, we were very grateful!!

Thomas Truck Guy - 2002 Chevrolet Avalanche

5.0 out of 5.0 very happy with the purchase of my2002 chevrolet by thomas truck guy from kent ny | April 13, 2014 i was very happy with the dealing and all the progress we had in purchasing our chevrolet avalanche.the proccess went very well and dealing with the dealer.the deal could not have went any smooth and the dealer kept us well informed on what was going on with the vehicle.i,m very happy with the truck.

A. Baker - 2011 Toyota Camry

Great! by Abaker from Penn Yan, NY | June 28, 2013 My first time buying a car, and it went super smooth! Sammy helped me compare two cars i had just test-driven and it really helped me make the better decision. Buying the car was so easy - everything was done right then and there, and car was ready the next day! He even called the insurance company for us to get me set up on my dad's insurance. He was saying that they buy the cars directly from certified dealers, usually cars that were loan returns, so they're able to sell them a bit cheaper because they have a constant supply.

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